Privacy Policy

Last updated: August 2026

Lowki-Poki respects your privacy and is committed to protecting your personal information.

When you use the Lowki-Poki website or place an order, we may collect information such as your name, email address, delivery address, billing details and information relating to your order.

We use this information only where necessary to:

Process and deliver your orders
Communicate with you about your orders or enquiries
Respond to messages submitted through our contact form
Provide and improve our website and services
Meet our legal and accounting obligations

We do not sell or rent your personal information to third parties.

Payments are processed through our chosen payment providers. We do not directly store your complete payment card details.

We may use trusted service providers to operate our website, process payments, deliver orders and provide other services necessary to run Lowki-Poki. These providers may process personal information on our behalf.

Our website may use cookies and similar technologies to ensure the website functions properly and, where applicable, to understand how visitors use our website.

We take reasonable steps to protect the personal information we hold. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You may have rights regarding the personal information we hold about you, including the right to request access to, correction or deletion of your information, subject to applicable law.

If you have any questions about how we use your personal information, please contact us through the contact form on our website.

Lowki-Poki Team